Managing Nuisance Birds
The Challenge
As with many of our clients, Another Wild Goose Chase, based in Chicago Ridge, IL had a well managed process to run their business, but were struggling with off-the-shelf tool limitations. They had outgrown their ability to manage their business using Excel and manual processes were consuming a great deal of time.
The team at AWGC needed a way to manage:
- Contracts and renewals with customers
- Scheduling dog handlers, installations and other services
- Automating time clocking for their field personnel
- Getting better, more straight-forward data to manage their business
“Microsoft excel® was constantly crashing and it was getting difficult to manage conflicts introduced by multiple users accessing the document”
The Solution
Plaidypus developed a comprehensive pair of mobile apps for internal AWGC personnel:
- To communicate their weekly availability
- Log how they are spending their time in the field
- Enter data pertaining to regulated activities such as goose egg depredation
Furthermore, it allowed AWGC Administrative users to:
- Better manage contracts and renewals via Zoho CRM integration
- Streamline scheduling of handlers via a custom interface
- Get better real-time access to data
- Reduce time to run payroll and invoices
